Comment: I am sorry to I have to rate down and will gladly re-rate when item is received. We originally communicated on March 5, 2012 that the item marked sent on February 7, 2012 had not been received. You said you would re-send on March 6th but it has been over a month and nothing has been received. My last PM to you on March 22 remains unread since you have not been on swap bot since March 8th. Hope everything is ok and you will be back on the bot soon.